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| About Us Coastal Blinds and Curtains are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Coastal Blinds and Curtains 39 Bondgate Without Alnwick Northumberland NE66 1PR United Kingdom Phone: 01665 604010 Fax: Email: sales [at] coastalblindsandcurtains [dot] co [dot] uk |
| Making A Purchase "Goods" means the blinds, window furnishings or other products manufactured or supplied by theverticalblind.co.uk and the subject of the order made by You. "You" and "Your" means the person ordering Goods from theverticalblind.co.uk. "theverticalblind.co.uk" or "We" or "Us" or "Our" means The Vertical Blind Co trading as theverticalblind.co.uk whose registered office 17a Moorland Way, Nelson Park Ind Est, Cramlington, Northumberland, NE23 1WE. 1. OUR CONTRACT 1.1 Our site invites You to buy Goods from Us. A legally binding contract with You will only arise once theverticalblind.co.uk has received payment for the Goods in full from You and has notified You of acceptance of Your order by e-mail to the e-mail address given by You in the order form. We regret We cannot accept orders placed by persons located or resident outside of the United Kingdom. 1.2 Where a no price has been entered by You in the order form on our web-site or where an incorrect (understated) price has been entered, payment will only be processed once theverticalblind.co.uk have confirmed and agreed a price with You either verbally or by e-mail. 2. PRICE 2.1 The price for any Goods ordered by You will be the price shown on the receipt which will accompany your goods. This price will include all taxes applicable from time to time and these will be detailed on the receipt. 2.2 Also included within this price is a delivery charge of £9.50 (UK) on orders under £150 which covers deliveries made to locations within the UK mainland other than orders for sample swatches of fabric alone. The delivery charge will be detailed on the receipt which will accompany Your goods. If there is any change in the delivery charge payable We will notify You before Your order is accepted by Us and ask You to confirm that You wish to proceed with Your order. Delivery to locations outside of the UK mainland will be made only with Our express prior agreement and additional delivery charges may be payable in that event. If You require delivery outside of the UK mainland You are advised to contact Us on Our enquiry line or by e-mail in advance of placing Your order. If there is any change in the delivery charge payable We will notify You before Your order is accepted by Us. 2.3 Subject to clause 4 - we will debit the price from Your debit or credit card when We, on receiving your order or as soon reasonably practicable thereafter, order the Goods for You. If more than one item is ordered We may deliver the Goods in instalments but if We do, We will not charge more than one delivery fee. 3. NO-OBLIGATION GUARANTEE 3.1 At any time between placing Your order and theverticalblind.co.uk notifying You of acceptance of Your order You can change Your mind about purchasing the Goods and change or withdraw Your order. There is no charge for doing this. To change or withdraw Your order simply notify theverticalblind.co.uk by calling 01670 737 953. If You withdraw Your order under this clause 3.1 We will reimburse any sums received from You in respect of that order within 30 days of Our receiving notification of withdrawal by re-crediting Your debit or credit card. 3.2 We regret that once Your order has been accepted by Us and entered on Our manufacturing process We are unable to accept any changes to the Goods or cancellation of Your order free of charge. If prior to delivery You do wish to change Your order or cancel it after We have accepted it please contact Us as described above and We will try to assist You. 4. STOCK SHORTAGES If the Goods or the fabric You order are unavailable theverticalblind.co.uk will notify You as soon as possible and suggest a suitable replacement. 5. PRODUCT DESCRIPTIONS AND MEASUREMENT 5.1 The product information and photographs contained within Our web-site are provided for illustrative purposes only and We cannot warrant that they are accurate. If You are in any doubt as to the precise nature of the product or fabric You wish to order, You are advised to order a free sample of the product. Details of how to do this can be found on the "your questions answered" page. 5.2 As the Goods which You order are manufactured according to the measurements You provide in Your order it is very important that Your measurements are accurate. We cannot accept the return of the Goods by reason of the measurements provided being incorrect. You are advised to read the How to Measure pages of Our web-site or call 01670 737 953 if You would like guidance on how to take the required measurements accurately. 5.3 Whilst every attempt will be made by theverticalblind.co.uk to ensure that the Goods sold and delivered match in every respect any sample or description shown or given or sent to You, 6. DELIVERING YOUR GOODS 6.1 theverticalblind.co.uk will deliver Your goods to the address You have provided on the order form for delivery as soon as possible after Your order is accepted and in any event within 21 days of the day after Your order was placed unless a later date is agreed with You. We normally aim to deliver Goods within 8 working days of acceptance of Your Order. This is an estimate only and We give no warranty that We will be able to deliver to You within that time. 6.2 Ownership of, and risk in, the Goods will pass to You once they have been delivered to You. If You return the Goods under clause 7, ownership of, and risk in the Goods returned will pass to Us on receipt of them by Us. 7. DEFECTIVE GOODS 7.1 theverticalblind.co.uk warrants that all Goods sold to You will be free from defects in material and workmanship for a period of 12 months from delivery of the goods to You. 7.2 If Your Goods are defective on delivery or a defect arises within the following 12 months, You are entitled to return them to Us provided You have first contacted Us through the telephone number or e-mail address shown on Our web-site, or in writing at the address set out at the foot of every page of Our web-site, giving Us details of the defects, but only if We have agreed that the Goods should be returned to Us. If it appears that the Goods are defective We will promptly arrange for a courier to collect the defective Goods from You and:- 7.2.1 either replace or repair the Goods and return the repaired or replaced goods to You, free of charge; or 7.2.2 if the Goods are defective on delivery, and You so request, arrange for a full refund of the price and delivery charge of the defective Goods by crediting Your debit or credit card within 30 days of receipt of the defective Goods. Provided that the Goods have not been modified or subject to mis-use or negligence. Please contact Us as described above for guidance on how to pack Your Goods to return them. 7.3 If the Goods are not defective, or are returned to Us after the of 12 months from delivery of the Goods, or they have been modified, misused or the subject of negligence, You will be responsible for the payment of Our charges on a time and materials basis in respect of any repairs and collection and return of the Goods which We agree to carry out at Your request. We shall be entitled to debit such charge on the debit or credit card which You used to order the Goods provided We notify You of the amount of such charges before carrying out the repair. 7.4 Except where You are a consumer, theverticalblind.co.uk will not be liable for any indirect or consequential loss or damage or loss of profits arising out of Our supply or failure to supply the Goods to You. 7.5 The rights You have in paragraphs 7.1 and 7.2 above do not in any way seek to limit the liability of theverticalblind.co.uk for death or personal injury resulting from the negligence of theverticalblind.co.uk and they do not limit any statutory rights You have as a consumer. 7.6 Except where You are acting as a consumer all other warranties, conditions and terms relating to fitness for purpose, satisfactory quality or conditions of the Goods whether implied by statute or common law or otherwise are excluded to fullest extent of the law. 8. USE OF CARDS By placing an order You authorise theverticalblind.co.uk at its discretion to carry out a credit reference or other enquiry upon Your financial status as theverticalblind.co.uk thinks fit and You agree to provide such written authorisations which may be required for the purposes of such enquiry. In the absence of such authorisation We will be unable to process Your order. 9. REPRESENTATIONS No statement, description, or recommendation contained in any catalogue, price list, advertisement, communication, the pages of this web-site or by any employee or agent of theverticalblind.co.uk shall be interpreted so as to enlarge, vary or override in any way any of these terms and conditions. 10. GOVERNING LAW This contract is subject to English law and the exclusive jurisdiction of the English courts. PRIVACY POLICY This is the web site of The Vertical Blind Co. All information is collected lawfully and in accordance with the Data Protection Act 1998. We collect the e-mail addresses of those who communicate with us via e-mail, we aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customise the content and/or layout of our page for each individual consumer, used to notify consumers about updates to our Web site and used by us to contact consumers for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by sending e-mail to us at the address below and telling us that you do not want to receive e-mail from our company. If you supply us with your postal address on-line you will only receive the information for which you provided us your address. Please provide us with your exact name and address. Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding information and or services they have requested on-line. Please provide us with your correct phone number. Should you require any further information or assistance please contact Dave King at: sales@theverticalblind.co.uk |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01665 604010 (International +44 01665 604010) or fax us on or write to us at 39 Bondgate Without Alnwick Northumberland NE66 1PR United Kingdom |
| Privacy Policy Coastal Blinds and Curtains do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
